about us
Dulcinea Insurance welcomes you
Dulcinea Insurance is a company officially founded in 2017 in the city of Miami, Florida. This insurance agency is licensed to sell health insurance, life insurance, auto insurance, and home insurance. Our services extend to most of the United States, currently covering about 35 states.
The mission of Dulcinea Insurance is to offer the Latino and Hispanic community in the USA free guidance to qualify for affordable insurance.
Our purpose is therefore focused on ensuring that all Spanish-speaking individuals in the United States can find an insurance agent who speaks their language and provides them with personalized service.
As a client, the transparency of those handling your case is very important, which is why our insurance agency makes all information publicly available online, both about our lead agent and the agency itself. This ensures higher quality for you.
Dulcinea Insurance is an insurance agency that operates in Florida, Texas, and Georgia. We are at your service 24/7 with the best coverage on the market.
How did Dulcinea Insurance come about?
Between 2015 and 2016, this insurance agency was called My Family Insurance, but in 2017, the company's CEO, Luis Orlando Hernández, decided to name it Dulcinea Insurance Corp.
The reason why he chose this name goes back to the book Don Quixote, by Miguel de Cervantes, since Dulcinea is for Quixote that eternal dream, that reason to live and at the same time to fight against windmills to reach the unattainable.
That's why at Dulcinea Insurance, we've set our mission to create a family of insured people across the United States, not just looking to purchase insurance, but instead finding in us the best way to know how to use and get the most out of that insurance policy.
Initially, our CEO, Luis Orlando Hernández, founded and maintained the company himself, and our first clients came after receiving cold calls, or cards at a mall, or opening their doors to us for personalized attention on how to best use health insurance.
Other insurance agents came later, joining this project in states like Florida, Texas, New Jersey, Illinois, North Carolina, California, and many others. And now we're a great team that strives to keep our clients in the loop throughout the entire insurance policy journey.
We are an insurance agency that tries to make a difference in service: personalized attention, constant follow-up on your needs, and we always speak to you in Spanish.
With Luis Hernández at the helm, a group of trained professionals will help you obtain health insurance, Obamacare, life insurance, auto insurance, home insurance, and business insurance.
Come closer to us, get to know us, and start being part of the family
Achievements and challenges of Dulcinea Insurance
Without a doubt, our company has achieved many milestones. And we're not just talking about official recognitions from the U.S. Health Insurance Market or specific insurance companies that consider our work excellent.
Nor do we need to obtain licenses to sell insurance in almost the entire country.
The main achievement of Dulcinea Insurance is raising awareness among the population—many of whom are often unaware of health insurance, life insurance, auto insurance, etc.—that getting insurance is not a luxury or an obligation, but rather a great necessity and a major responsibility to protect both the family’s finances and health.
And we have many clients, especially in health insurance, who, without having enrolled in a health plan, would not have been able to afford the high costs of cancer treatment, heart surgery, or diabetes medication.
And that makes us very happy, because more and more people are insured by our agency, and when we look at the numbers, the majority of new clients who join our company are referrals from other existing clients.
We believe that the main challenge for our insurance agency is reaching more people in the Latino and Hispanic community who still do not have health insurance in the United States. There are several states where Spanish is widely spoken due to high immigration levels, and many of these individuals are part of the country’s uninsured population.
At Dulcinea Insurance, our goal is to work harder on communication and generating mass awareness about the importance of being insured in the USA.
Tailored to your needs
Who makes up the Dulcinea Insurance team?
Something distinctive about Dulcinea Insurance agents is their age: we are a team of young insurance agents, full of freshness and a desire to work.
This is important because working with health insurance or auto insurance policies requires extra effort in customer service, as these types of policies can be constantly changing.
The good news for you as a client is that our CEO Luis Orlando Hernandez is accompanied by Kelly León, Julián Rojas, Diana Pereira, Laura Macías, John Caballero, Maria Aguilar, Saidy Mesa, Sebastián Martínez, all agents who are knowledgeable about the clients' needs and are willing to satisfy them at the moment the client needs it.
We work with the best insurance companies in Florida, Texas, Illinois, California, Georgia and many others.
Our care is free. And our insurance rates are the most competitive in the United States.
We treat our customers like family. You're our priority at Dulcinea Insurance.
TESTIMONIALS
What our customers say:
"I can't be wrong: they're the best for me. The service is tailored to everyone's needs and the income they generate. Excellent service."
"Excellent service… The client receives the necessary information to obtain the insurance they truly need and the appropriate follow-up. I recommend it."
"They found the health insurance that best suited my budget and needs, low price and good service, I give them a five."